Change Management is the skilful combination of Facilitation, Negotiation and Implementation to create value through change. Outlined below are our professional services related to Implementation

The Nature of Our Interventions

  • Consulting to directors, department heads and managers responsible for overseeing change in their organisations.
  • Training.
  • Executive coaching.

The Tools and Methodologies We Use

  • Potential's project management tool.
  • Experiential practice and team building.
  • Change measurement.
  • Think on your FeetR.
  • Strength Deployment Inventory.
  • Belbin's Team Roles.
  • Potential's communication triangle - skill, behaviour, channel.
  • Team Management Systems.
  • MBTI.
  • Momentum Radar

The Competencies We Build in Your People

  • How to forecast and deal with resistance to change.
  • Understanding how teams work and how to manage them.
  • How to give instructions, coach, encourage and delegate effectively.
  • Giving and receiving feedback across cultures.
  • Motivating your staff.
  • How to communicate change effectively.
  • How to conduct effective performance appraisals.
  • Managing meetings, teleconferences and e-mail
  • Self-management (time/stress) and Self-knowledge (SDI, MBTI, etc.)
  • Transformational Leadership.
  • Idea management.

Sample Projects and Current Clients

Sample projects: Culture change, project management, new division head setting a new direction, doubling in size, reduction of working capital, management development, change of ownership, merger, refinancing, relocation of a division, realignment of a division, process changes, response to customer complaints, technological change,

Sample clients: Morgan Stanley, Salomon Smith Barney, Caterpillar, PwC, HK Convention & Exhibition Centre, Heineken, Inchcape, CLP, Disney, HK Dental Services, Grant Thornton, HK Society of Accountants, PCCW, ESSO, Discovery Bay and Canadian International Schools, ADB, KPMG

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