Change Management is the skilful combination of Facilitation, Negotiation and Implementation to create value through change. Outlined below are our professional services related to Negotiation.

The Nature of Our Interventions

  • Facilitation between project contractors.
  • Mediation between disputants.
  • Negotiation consulting to one side in a negotiation/mediation.
  • Advanced negotiation training.

The Tools and Methodologies We Use

  • Potential's Star Negotiator Workshop
  • Top 10 Questions to Answer BEFORE you Negotiation
  • Ma-Ma Dialogue Technique.
  • Over 500 case scenarios written for clients.
  • Personalised coaching and feedback.
  • Understanding of conflict escalation and de-escalation.
  • Web-based Corporate Assessment of Negotiation and Influence (CAN-I).
  • Video
  • 50 tactics of Star Negotiators

The Competencies We Build in Your People

  • Advanced negotiation techniques
  • Influencing skills.
  • Identifying and building the common ground.
  • Needs, issue, range and assumption analysis.
  • Ma-Ma dialogue technique
  • Systematic preparation for negotiation/mediation.
  • Tactics to open, run and close a successful negotiation.
  • Sales and business development.
  • Understanding what stands behind people's motivations and how best to change your dialect to communicate with them.

Sample Projects and Current Clients

Sample projects: Advanced negotiation training, installation of negotiation process, executive coaching for specific disputes/negotiations, mediation between local and head office, advanced sales training, Board of Directors, Partner training, conflict resolution for professionals.

Sample clients: ExxonMobil, Standard Chartered Bank, ABB, ADB, World Bank, ABN AMRO, PwC, BC Hydro, AC Nielsen, HK Trade Development Council, Asia Pacific Breweries, Inchcape, Colgate-Palmolive, Philips, Ascom, Ernst & Young, Law Society of HK, British Chamber of Commerce, GfK, QAD, Korn/Ferry, Allen & Overy, HK Police Anti-Terrorist Negotiation Cadre, Hewlett Packard, KPMG, Thales, Lovells, Merrill Lynch

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